If you couldn’t call 999, what would you do?
If you were in a situation where you were unable to make a voice call, did you know that you can now contact the emergency services by a text message?
This scheme is called Emergency SMS
It is a part of the standard 999 service and has been championed by Action on Hearing Loss. The scheme was specifically designed for people with hearing loss or difficulty with speech.
You do have to register for the service, which you simply do by texting ‘Register’ to 999. Instantly, you are sent a reply that will take you through the registration process.
From that point, an emergency registered user can text 999 and give the following details:
- Who?
Police, ambulance, fire and rescue or coast guard? - What?
Briefly, what is the problem? - Where?
Give the name of the road, house number, postcode or nearby landmark, if possible.
Please Note * Do not send test or non-emergency texts *
This service works throughout the UK on all mobile networks, but it cannot be used from abroad.
For more information go to the EmergencySMS website (external link, opens new window) or you can download a leaflet about EmergencySMS.
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