A mental health crisis can mean different things. It generally means when someone’s health worsens to the point where they need urgent help from professional services, for example:
- Severe influence of substances.
- Severe self-harm needing assistance.
- Need for physical first aid or medical help.
- Extraordinarily anxious or panic attack.
- Paranoia, mania or psychosis.
- Experiencing suicidal thoughts or attempting suicide.
- Acting dangerously to themself or others.
A mental health emergency should always be taken as seriously as a physical health emergency. There are lots of options that can offer immediate help and assistance, including:
UK Contacts
Local NHS services:
- NHS 111
- Emergency GP appointments
- Local NHS urgent mental health helplines – www.nhs.uk/service-search/
mental-health/find-an-urgent- mental-health-helpline (England)
Specialist and charity-based helplines and listening services, such as:
- Samaritans | Call 116 123 | Email jo@samaritans.org |samaritans.org
- CALM | 0800 58 58 58 | Webchat thecalmzone.net
- Papyrus (under 35’s) | 0800 068 41 41 | Text 07860 039967 | papyrus-uk.org
- Childline (under 19s) | Call 0800 1111 | childline.org.uk
- SOS Silence of Suicide | Call 0300 1020 505 | support@sossilenceofsuicide.
org sossilenceofsuicide.org - Shout Crisis Text Line | Text “SHOUT” to 85258 | giveusashout.org
- YoungMinds Crisis Messenger (under 19s) | Text “YM” to 85258 | youngminds.org.uk
Specialist Services
If the person has experienced a mental health crisis in the past, there may also be further support available such as direct access to:
- Crisis teams or plans which might include involving the support of specific friends or family members.
- Community mental health teams (CMHTs)
- Social Services / Mental Health Act
Remember, if someone’s life is at risk or they cannot be kept safe, call 999 or go to the nearest Accident and Emergency Department (A&E).
Hub of Hope
Website: https://hubofhope.co.uk/
National mental health app database which brings together organisations and charities, large and small, from across the country who offer mental health advice and support, together in one place.
Simply put in your postcode and see what help is available near you!
US Contacts
Here is a list of support services for individuals experiencing a mental health crisis or for support in the USA:
- Emergency Services: In immediate, life-threatening situations, call 911 or go to the nearest emergency room for immediate assistance.
- National Suicide Prevention Lifeline: 1-800-273-TALK (1-800-273-8255) – Offers immediate help for individuals in crisis.
- Crisis Text Line: Text “HELLO” to 741741 – Provides 24/7 text-based support for those in crisis.
- The Trevor Project: 1-866-488-7386 – Specifically focused on LGBTQ+ youth, offering crisis intervention and suicide prevention services.
- Veterans Crisis Line: 1-800-273-8255 (Press 1) – Provides support for veterans in crisis and their families.
- National Alliance on Mental Illness (NAMI): 1-800-950-NAMI (6264) – Offers information, referrals, and support to individuals and families dealing with mental health issues.
- Mental Health America (MHA): Text “MHA” to 741741 – Provides mental health support via text message.
- SAMHSA National Helpline: 1-800-662-HELP (1-800-662-4357) – Offers information and referrals to treatment facilities and support services for substance use and mental health issues.
- Local Crisis Hotlines: Many local areas have their own crisis hotlines and services, which you can find by searching online or contacting your local mental health authority.
- Online Support Communities: Many websites and social media platforms have support groups and communities where individuals can connect with others who have experienced similar challenges.
Please note that these resources can vary by location and may change over time, so it’s important to check for the most up-to-date information in your specific area. If you or someone you know is in crisis, please seek help immediately from one of these services.
Sweden Contacts
Here is a list of support services you can google for individuals experiencing a mental health crisis or for support in Sweden.
- Emergency Services: For immediate assistance, you can dial the emergency number in Sweden: 112. They can connect you to emergency services, including those for mental health crises.
- Självmordslinjen (Suicide Prevention Hotline): +46 90101 A 24/7 hotline providing support, counseling, and intervention for individuals experiencing suicidal thoughts or crises.
- Mind: This organization offers a wide range of support services, including a helpline, online resources, and in-person support groups for various mental health issues.
- Kriscentrum för män (Crisis Center for Men): Specifically focused on supporting men in crisis, offering counseling, therapy, and guidance.
- Psykiatrisk akutmottagning (Psychiatric Emergency Services): Accessible through hospitals, these services provide immediate psychiatric care and assessment for individuals in acute mental health crises.
- Jourhavande medmänniska (On-Call Support): A volunteer-run service providing anonymous and confidential conversations for individuals in emotional distress.
- Röda Korset (Red Cross): Offers support and assistance for migrants, refugees, and asylum seekers facing mental health crises through counseling and guidance services.
- Nationella Hjälplinjen (National Support Line): Provides mental health support, guidance, and resources over the phone and online for various mental health concerns.
- Anonyma Alkoholister (Alcoholics Anonymous): Offers support groups and a 12-step program for individuals dealing with alcohol addiction, which often coexists with mental health challenges.
- Eating Disorder Support Sweden: Dedicated to providing support and resources for individuals struggling with eating disorders, offering counseling, support groups, and information.
- Föreningen Anhöriga (Association for Relatives): Focuses on supporting the families and friends of individuals experiencing mental health crises, providing guidance, education, and support networks.
Please note that these resources can vary by location and may change over time, so it’s important to check for the most up-to-date information in your specific area. If you or someone you know is in crisis, please seek help immediately from one of these services.
Spain Contacts
Here is a list of support services you can google for individuals experiencing a mental health crisis or for support in Spain:
- Emergency Services: For immediate assistance, you can dial the emergency number in Spain: 112. They can connect you to emergency services, including those for mental health crises.
- Suicide Prevention, National Helpline: Call 024 from any phone in Spain. The 024 helpline provides a place for people to talk, on the phone, through their depression or suicidal thoughts or similar issues that are concerning them. This is an initiative funded by the national government and operates 24 hours a day.
- Teléfono de la Esperanza: This helpline provides emotional support, counseling, and intervention for individuals experiencing crisis situations, including mental health issues and emotional distress.
- SOS Telefono de la Mujer: Focused on supporting women in crisis, offering helplines, counseling, and resources for those facing mental health challenges alongside gender-related issues.
- Asociación Española de Suicidología (AES): A suicide prevention organization offering support and resources for individuals experiencing suicidal thoughts and crises.
- Salud Mental España: Provides information, resources, and support for various mental health conditions, offering guidance and assistance during crises.
- Fundación ANAR (Ayuda a Niños y Adolescentes en Riesgo): Offers support, including a hotline, for children and adolescents facing mental health challenges or crisis situations.
- Asociación de Familiares de Enfermos de Alzheimer (AFALcontigo): Specifically focused on supporting individuals and families affected by Alzheimer’s and other neurodegenerative disorders, offering counseling and resources during challenging times.
- Cruz Roja Española (Spanish Red Cross): Offers psychological support, guidance, and assistance for various crises, including natural disasters, immigration-related stress, and mental health challenges.
- FEAFES (Confederación Española de Agrupaciones de Familiares y Personas con Enfermedad Mental): Provides support for individuals with mental health conditions and their families, including crisis intervention and guidance.
- Fundación Manantial: Offers mental health services and resources for individuals with severe mental health conditions, including crisis support and guidance.
- Voces de Esperanza: A peer-support network offering assistance and guidance for individuals dealing with mental health issues, providing support through shared experiences and understanding.
Please note that these resources can vary by location and may change over time, so it’s important to check for the most up-to-date information in your specific area. If you or someone you know is in crisis, please seek help immediately from one of these services.
Israel Contacts
Here is a list of support services you can google for individuals experiencing a mental health crisis or for support in Israel:
- Emergency Services: In immediate, life-threatening situations, call 101 (Magen David Adom) or go to the nearest emergency room for immediate assistance.
- ERAN (Emotional First Aid by Telephone and Internet): Phone: 1201 – Offers immediate help and emotional support for individuals in crisis. Website: ERAN
- SAHAR: Provides online chat support and 24/7 text-based support for those in crisis. Website: SAHAR
- Hoshen – The LGBTQ+ Center for Education and Change: Offers support and resources specifically for LGBTQ+ individuals, including crisis intervention. Website: Hoshen
- NATAL – Israel Trauma and Resiliency Center: Phone: 1-800-363-363 – Provides support and crisis intervention for trauma victims, particularly those affected by war and terrorism. Website: NATAL
- Enosh – The Israeli Mental Health Association: Phone: Various local hotlines. Offers information, referrals, and support to individuals and families dealing with mental health issues. Website: Enosh
- Metiv – The Israel Psychotrauma Center: Offers text-based support. Website: Metiv
- Israel Anti-Drug Authority (IADA): Phone: 1-700-50-50-75 – Offers information and referrals to treatment facilities and support services for substance use and mental health issues. Website: IADA
- Local Crisis Hotlines: Many local areas have their own crisis hotlines and services, which you can find by searching online or contacting your local mental health authority.
- Online Support Communities: Many websites and social media platforms have support groups and communities where individuals can connect with others who have experienced similar challenges. Examples include Facebook groups and forums on mental health websites.
Please note that these resources can vary by location and may change over time, so it’s important to check for the most up-to-date information in your specific area. If you or someone you know is in crisis, please seek help immediately from one of these services.
India Contacts
Here is a list of support services you can google for individuals experiencing a mental health crisis or for support in India:
- Emergency Services: In immediate, life-threatening situations, call 112 (Emergency Response Support System) or go to the nearest emergency room for immediate assistance.
- KIRAN Mental Health Rehabilitation Helpline: Phone: 1800-599-001 – A national helpline offering support for mental health crises and emotional distress.
- iCALL (TISS) – Tata Institute of Social Sciences: Phone: 9152987821 Email: icall@tiss.edu – Provides telephone and email-based counseling for mental health issues. Website: iCALL
- Sangath: Phone: Various helplines. Offers mental health support and crisis intervention, including services specifically for youth and the LGBTQ+ community. Website: Sangath
- Fortis Stress Helpline: Phone: 08376804102 – Provides support for stress, anxiety, and other mental health issues, with a focus on students and youth. Website: Fortis Mental Health
- Snehi – Suicide Prevention Helpline: Phone: 91-22-2772 6771 / 91-22-2772 6773 Offers crisis intervention and suicide prevention support. Website: Snehi
- AASRA: Phone: 91-9820466726 – Provides emotional support to individuals in crisis via a 24/7 helpline. Website: AASRA
- Vandrevala Foundation – Mental Health Helpline: Phone (various locations): 1860-266-2345 / 1860-266-2345 / 91-9999666555 1860-266-2345 / 91-999966655 1860-266-2345 / 91-999966 1860-266-2345 / 91-999 1860-266-2345 / 91- 1860-266-2345 / 91 1860-266-2345 / 1860-266-2345 –Offers information, referrals, and support for mental health issues via phone and SMS. Website: Vandrevala Foundation
- Local Crisis Hotlines: Many cities and states have their own mental health crisis hotlines. For example, Bengaluru has the NIMHANS helpline (080-46110007). Website: NIMHANS
- Online Support Communities: Various websites and social media platforms offer support groups and communities for mental health. Examples include online forums on mental health websites and support groups on platforms like Facebook and Reddit.
Please note that these resources can vary by location and may change over time, so it’s important to check for the most up-to-date information in your specific area. If you or someone you know is in crisis, please seek help immediately from one of these services.
Serbia Contacts
Here is a list of support services you can google for individuals experiencing a mental health crisis or for support in Serbia:
- Emergency Services: In immediate, life-threatening situations, call 194 (Ambulance) or go to the nearest emergency room for immediate assistance.
- Srpska Linija za Prevenciju Samoubistva (Serbian Suicide Prevention Line): Phone: 0800-001-002 – Provides immediate help and emotional support for individuals in crisis.
- Centar Srce (Heart Center): Phone: 0800-300-303 – Offers 24/7 emotional support and crisis intervention via telephone and chat. Website: Centar Srce
- Hrabri Telefon (Brave Phone):
- Phone: 0800-008-888 – Provides support for children and young people in distress, including crisis intervention. Website: Hrabri Telefon
- Autonomni Ženski Centar (Autonomous Women’s Center):
- Phone: 0800-100-007 – Specializes in providing support to women experiencing domestic violence and other crises. Website: Autonomni Ženski Centar
- National Alliance for Mental Health (NAUM): Phone: Various local hotlines. Offers information, referrals, and support for individuals and families dealing with mental health issues. Website: NAUM
- Institut za Mentalno Zdravlje (Institute for Mental Health): Phone: 011-3307-600 Provides mental health support, counseling, and crisis intervention services. Website: Institute for Mental Health
- Centar za Traumu i Stres (Center for Trauma and Stress): Phone: Various hotlines. Specializes in providing support for trauma victims, including those affected by war and natural disasters.
- Local Crisis Hotlines: Many cities and regions in Serbia have their own mental health crisis hotlines and services. For example, Belgrade has several hotlines for mental health support. Website: Information can be found via local health services.
- Online Support Communities: Various websites and social media platforms offer support groups and communities for mental health. Examples include online forums on mental health websites and support groups on platforms like Facebook and Reddit.
Please note that these resources can vary by location and may change over time, so it’s important to check for the most up-to-date information in your specific area. If you or someone you know is in crisis, please seek help immediately from one of these services.
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